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Источник: http://www.youtube.com/watch?v=o0tj9...=youtube_gdata
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Parature Multi-Channel Customer Support Showcase from Microsoft Dynamics CRM.

Parature from Microsoft is a customer service software that helps organizations engage with customers for a better support experience. This video will walk through the consistent multi-channel support experience that Parature can enable to drive precise, proactive support. Take a quick walk-through of a standard customer interaction across social, web and email properties. Visit www.parature.com to learn more about multi-channel engagement! For more information, see - http://www.parature.com/customer-ser...multi-channel/
From: Microsoft Dynamics
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Time: 03:56 More in Science & Technology


Источник: http://www.youtube.com/watch?v=o0tj9...=youtube_gdata