NAV Team Blog: How to build a modern field service organization

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Источник: https://cloudblogs.microsoft.com/dyn...-organization/
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Field service organizations have traditionally operated under the break-fix modelthat is, responding to a device failure after the customer reports an issue. This operating model has grown antiquated due to rising costs and inefficiencies in labor and operations. It is also proving less than effective in satisfying the customer's growing expectations. The field service industryRead more

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Источник: https://cloudblogs.microsoft.com/dyn...-organization/