dynamicscare: High Points of Case Management in Dynamics AX 2012

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Источник: http://www.dynamicscare.com/blog/ind...namics-ax-2012
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Case management in Microsoft Dynamics AX and in Enterprise Portal for Microsoft Dynamics AX is used to record, update, track, follow up on, and close issues that are raised by your customers, vendors, or employees, or that are created through your audit processes. By using case processes & categories as well as knowledge articles, you can standardize [...]

Источник: http://www.dynamicscare.com/blog/ind...namics-ax-2012